A Video Chat page is added to the website where members can create and manage their rooms. There is a settings page with multiple parameters and permissions.
Word Press Plugin includes a widget that displays active rooms (with participants) and access link if there’s room for another participant.
Do you send out emails to customers or potential customers who you want to talk to? Video chat without the hassle of skype - plus it is all in HD.
You can do this now by simply adding a link within the email that the customer then clicks on and is taken then straight into a video chat with one of your customer service agents. The banks and doctors of the future will be using video chat. If you want to be ahead of the curve give us a call and we can set you up with a test account so you can see how easy it is to use.
Your customers don’t have to move away from the comfort of their home to open a bank account, obtain a credit card, get medical advice and access their government accounts.
The customers identity will be confirmed within minutes and an account could be opened and a credit card dispatched by the end of the video chat.
P2P can be used for the streaming when appropriate (users in same or close networks) but RTMP is always required.
More details about this, including solutions, are provided on the Installation section pages.
The Zextras Chat Zimlet allows your users to communicate within the Zimbra Web Client, while desktop and mobile clients can connect via XMPP.
One of the most important developments is the move away from land based conversations to online ones within the financial services industry, healthcare and government.
It is now possible to conduct all of the KYC processes within the video chat allowing your organization to create a unique and secure identity for your customers.
There would be hardly any abandonment rates as the customer has to do virtually nothing.
The customer only has to agree to providing data, their biometrics and an ID document which can be processed live in real time during the video chat, and that is all.