Bold360's modern, intuitive UI was specifically designed to make agents more efficient and effective.
It’s entirely web-based for ease of use and universal access, and includes helpful shortcuts to help agents work faster.
Visitor information contains primary contact information and where on the site they started the chat.
By having this information readily available, agents can serve customers more efficiently and improve CSAT.
Enhance employee productivity with enterprise-wide conference calling, web conferencing, and webinars.
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We live in era of advanced technologies innovations intended to make our life easier with the every next day to come.